Look in Application Support for any leftover com.apple. The problem is probably not related to Citrix Workspace either, but could. Navigate to the Application Support folder. I have tried deleting the folder people suggest, but its not working. Press and hold down the Option key on the keyboard.įrom the Go menu, select Library, as shown below. Use the Citrix uninstall utility to uninstall the Workspace app. Optional step to remove leftover Citrix files:ĭepending on the original Citrix version installed, some files may be left over on the system. The following window prompt will appear “Do you want to allow this page to open Citrix Receiver Launcher?" please select “Allow” To fix the error, you must re-add the store.select “Detect Receiver/Workspace App”.Make sure no Safari Windows are left open. If I allow and spam click the Already installed link, the issue is resolved, but the ica files stop being automatically opened - they need to be manually opened in Downloads. Then go to Safari Menu and select the Develop Tab > Empty Caches When I get to the detect receiver stage of the fix, I get the normal Safari pop-up that asks, Do you want to allow this page to open Citrix Workspace Launcher.Go back to Safari Menu and select > Clear History.Close the preferences window by selecting the red circle on the top left corner.This option will enable the Develop tab in Safari top menu In preferences > Select Advanced tab > check Checkbox "Show Develop Menu in Menu Bar" (Located at the very bottom).Launch Safari Browser and select Safari from the Menu on top > go to Preferences.When logging in via Safari, if Design Manager does not automatically launch when clicking the icon, it may be required to reset the saved website data and cookies: This will restore Citrix back to a default installation. When prompted for work email or server name, use: Next, use the Citrix installer to Install Citrix Workspace.Ĭheck the box to Add account, if creating a desktop icon and not using the web portal. Go into the downloads folder, double-click the Citrix installation file, choose Uninstall Citrix and confirm This typically occurs when the Mac has been through a few different installations and has some leftover data from a previous version.įirst, download the latest Citrix Workspace from this link: After updating the MacOS to Big Sur or Monterey, Citrix may issue a transaction error.
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